my.peppermoney:
Access Your Loan Account Online

Customer accessing my.peppermoney online account

my.peppermoney is our customer platform, giving you greater control over your loan with us. It allows you to view your up-to-date loan details, transaction history and the ability to change your payment and personal details.

How can I access my.peppermoney?

You can access my.peppermoney from your smartphone, computer or tablet. Just visit my.peppermoney.co.nz or click the ‘login’ button across our site.

my.peppermoney is secure

Is it secure?

Sure is. You’ll need to login with your details provided on settlement, or when your account was transferred over. For added security, we’ll also send a one-time-passcode to your registered mobile number each time you login. You’ll need to provide this code to access your account details.

What can I do on my.peppermoney?

Welcome to your new homepage. Let’s take a look around.

my.peppermoney homepage
1
Loan Cards
On your loan card(s), you’ll see a summary of your next payment date, your outstanding loan balance, and your progress towards paying off your loan.
2
Quick Actions
We’ve provided quick actions to our online self-service options allowing you to; manage your direct debit details, update your payment frequency, view your transaction history and your user profile.
3
News and offers
Here you’ll find a selection of insightful articles from the team at Pepper Money. We’ll provide regularly updated tips, insights and articles to help you on your loan journey. There might just be a special offer in here every now and then, too.
4
Need help?
There’s no harm in asking for help. Here’s a selection of commonly asked questions about managing your loan.

Your detailed loan account

You can quickly view your loan account details and transaction history by clicking on ‘Accounts’ in the header, ‘View loan details’ on your loan tile or ‘View transactions’ under quick links on the homepage.

Here you’ll be able to see more about your loan with us. Key information you can see:

my.peppermoney loan account page
1
Your progress towards paying off your loan
2
The due date and direct debit amount of your next payment
3
The amount outstanding on your loan balance
4
The initial amount you borrowed from us
5
The date your loan commitment will end
6
Your repayment frequency (this can be changed by clicking on ‘Manage payment frequency’)
7
Your account number
8
Detailed view of each transaction on your loan account
9
Quick actions to change your direct debit details, manage your payment frequency and view a payout figure
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You are protected by responsible lending laws. Because of these protections, the recommendations given to you about home loans are not regulated financial advice. This means that duties and requirements imposed on people who give financial advice do not apply to these recommendations. This includes a duty to comply with a code of conduct and a requirement to be licensed.

All loan applications are subject to the lender completing responsible lending checks and considering the borrower’s individual circumstances. Terms, conditions, fees and charges apply. Information provided is factual information only and is not intended to imply any recommendation about any financial product(s) or constitute tax advice. If you require financial or tax advice you should consult a licensed financial or tax adviser.

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